- The client or employee needs to download the Basira application from the Apple Store or Play Store on the mobile device.
- A voice recording on the application will guide the client or employee into choosing the preferred speaking language to start the scanning process.
- The client will be provided with a printed handbook from the office/branch that includes titles of different AJIB products to choose from in Braille language.
- Through the application, the client will scan the title of the banking product/service they wish to inquire about.
- The application will start playing the audio recording that elaborates on the chosen AJIB product that the client wishes to inquire about.
