How to Reject a Payment Request sent by any recipient

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  1. Login to your banking account through AJIB Online or AJIB Mobile
  2. Select ‘Transfers’ then select ‘CliQ’
  3. Go to ‘Pending Requests’
  4. Select Payment Request and press ‘Reject’
  5. Enter the reason for rejecting the payment request
  6. Choose the method of receiving the verification code (OTP), either: text message, email, or both
  7. Press ‘Reject’ and enter the verification code (OTP) in the special field, then press ‘Submit’